100% refundable:

“The one-time registration fee is only refundable in the following situations:

– After check-in and cancellation of the Community Membership
– If you meet the requirements and we can not offer you any availability.

Please note that in all other situations the membership fee is not refundable!

*Home viewings are only possible when the minimum stay is 6 months or longer.In case of a prefered starting date longer than 1 month in the future or no availability, make use of our unique watchlist; this means that you can relax while we keep our eyes open for your prefered property.”